User Experience services

The Center for User Experience offers user experience services to help UW–‍Madison schools, colleges, departments, and units create digital experiences that are user-friendly, accessible, and aligned with institutional goals.

Benefits

• Improve usability for students, faculty, staff, and the public
• Ensure accessibility and compliance with legal standards
• Support a consistent and effective digital presence
• Make design decisions based on data and user feedback
• Help teams save time and resources by building the skills needed to support usability and accessibility within their own units

Getting started

UX services on campus:

Heuristic evaluation: A type of design review in which a website or app’s design is evaluated for compliance against a set of guidelines, notably Nielsen Norman Group’s 10 Usability Heuristics.

Design research: Using proven research methods to identify pain points and what your users need.

Design strategy: Helping departments improve the usability and effectiveness of their digital offerings through tailored UX design strategies.

Contact the Center for User Experience to schedule a time to talk.

Pricing

We bill at an hourly rate of $85/hour for UW–‍Madison partners. Contact us for rates if you are not affiliated with the university.

Initial 1-hour consultation is free. After that, we provide cost and time estimates before starting work.