University of Wisconsin–Madison

Services

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Services A-Z

  • Microsoft Azure

    Microsoft Azure is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW–‍Madison faculty, staff and departments. These offerings focus on Infrastructure as a Service (IaaS)…

  • Microsoft Teams

    Microsoft Teams is a business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily offers workspace chat and videoconferencing, file storage, and application integration.

  • Mobile application development

    DoIT can develop mobile apps for your academic, business, or research needs. Contact us to discuss your mobile app project.

  • MS SQL database hosting

    DoIT’s Microsoft Database Hosting Team provides a wide range of Microsoft SQL Server (MSSQL) database consulting and hosting options for your application.

  • MyUW

    A platform that provides applicants, students, faculty, staff, advisors and instructors with a suite of integrated information resources that are tailored to their roles and interests.

  • NameCoach

    NameCoach is a cloud-based service that allows students and instructors to record their name, in their own voice.

  • NetID login service

    Providing a simple and secure way to protect web resources by providing a means for users to authenticate online.

  • Network electronics UPS backup power

    Uninterruptible Power Supplies (UPS) to support DoIT network electronics for departments that would like to install UPS equipment in their building’s wiring closets.

  • Network Time Protocol

    Network Time Protocol (NTP) is a protocol designed to time-synchronize a network of machines. NTP runs on User Datagram Protocol (UDP), which, in turns, runs on IP. NTP appliances are used for this…

  • Online training (LinkedIn Learning)

    LinkedIn Learning provieds a full library of self-study software tutorials available anytime, anywhere. Formerly Lynda.com.

Services by category

Administrative and business

  • Enterprise content management

    Helping departments easily manage their paper and electronic documents and forms, while simplifying content management, and document retrieval.

  • Event management

    Help your event planner manage large meetings and events. Event Management Service provides access to scheduling, managing, and reporting of departmental room resources.

  • Integration platform

    Last updated: The Integration Platform enables data integration between systems and applications both on-premise and in the cloud. Here are some examples of where the Integration Platform can be used: Our Integration…

  • Low code web applications (Low Code Solutions)

    Low Code Solutions enables developers and software development teams to build applications of medium to lower complexity.

  • UW–‍Madison Profile

    UW–‍Madison Profile offers students, faculty, staff, advisors and instructors a new platform to view, assert, and manage visibility of personal information, contact information, and demographic data about themselves at UW–‍Madison.

  • Workload automation

    A set of tools to help coordinate jobs, schedules, and timing of larger work projects, ensuring jobs run at the correct time, in the proper order of execution.

Communication and collaboration

  • Box

    Free cloud storage that helps UW–‍Madison faculty, staff and students store, access, and collaborate on files.

  • Cellular service (mobile)

    DoIT offers smartphones, basic phones, mobile hotspots and cellular-connected tablets for University use. We can also help you find a device and plan that’s right for you and your department’s budget.

  • Cisco Contact Center (UCCX)

    Cisco Contact Center provides advanced features like multi-level condition-based call distribution, real-time analytics, call recording, and cohesive team interaction features. These features make it ideal for managing customer interactions at scale, improving…

  • CloudFax

    Send and receive faxes electronically through Microsoft 365 email.

  • Custom audiovisual conference room

    DoIT designs and builds hybrid conference room solutions that provide an intuitive and consistent audiovisual experience for Zoom, Webex, and Microsoft Teams meetings from the same touch screen controller. Systems can be…

  • Digital signage

    DoIT can provide digital signage solutions using Visix solutions. Digital signage can be used to communicate information to wide audiences using large format displays with customizable content.

  • Doodle

    Need to find the best time for an event, or when your group can meet? Use Doodle (ad-free) to create a poll and let users vote for the best time.

  • Email and calendar

    Get started with your Microsoft 365 account.

  • Email lists

    Email list services include Microsoft 365 and Google Groups for general lists, Google Groups for dynamic data driven lists, and Eloqua for email marketing.

  • Google Groups

    Google Groups is a service you can use to send mass email, grant group members permission to Google files, collaborate with colleagues and more.

  • Google Workspace

    Including Google Drive, Sites, Hangouts, Groups, Contacts and Google+ to collaborate, share, connect, and communicate in real-time.

  • Kaltura MediaSpace (video hosting)

    An easy-to-use interface for uploading, hosting and delivering media rich content, including instructional videos.

  • KnowledgeBase

    The KnowledgeBase (KB) empowers you to easily locate information online. It also allows KnowledgeBase site owners and authors to easily create, categorize, maintain and present that information.

  • Low code web applications (Low Code Solutions)

    Low Code Solutions enables developers and software development teams to build applications of medium to lower complexity.

  • Marketing Automation

    Helping UW–‍Madison departments use data to create relevant communications and engagements through a variety of media—saving time, improving effectiveness, and removing redundancy.

  • Microsoft 365

    A suite of web-based tools. Including email, calendaring, OneDrive, Word, Excel and PowerPoint online, Class Notebook and Sway.

  • Microsoft Teams

    Microsoft Teams is a business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily offers workspace chat and videoconferencing, file storage, and application integration.

  • MyUW

    A platform that provides applicants, students, faculty, staff, advisors and instructors with a suite of integrated information resources that are tailored to their roles and interests.

  • Telephone service (Cisco VoIP)

    DoIT is responsible for supporting all aspects of the Cisco VoIP telephone service including infrastructure, voicemail, and recommendations for telephone sets.

  • Television (SpectrumU)

    SpectrumU is a UW–‍Madison provided streaming service that allows you to watch TV on multiple streaming devices while on the campus network.

  • Web conferencing (Cisco Webex)

    Cisco Webex is a leading enterprise solution for voice, video, online meetings with AI summaries, screen sharing, synchronous/asynchronous messaging and webinars. The application is supported across desktops, mobile devices, tablets and hybrid…

  • Web conferencing (Zoom)

    Zoom is an enterprise cloud platform for video, voice, online meetings, screen sharing, chat and webinars. This enterprise web conferencing and distance learning application runs across mobile devices, desktops, telephones and room…

  • Web content management (WiscWeb)

    Create, edit and manage your content on the web through WiscWeb using WordPress and the UW Theme.

  • Web development services

    DoIT provides a full range of web development services for schools, divisions, initiatives, projects and events across campus.

  • Web hosting

    Providing a community test and production web hosting environment for UW–‍Madison and its affiliates.

Digital accessibility

  • Accessibility services

    The Center for User Experience provides digital accessibility services to help UW–‍Madison schools, departments, colleges, and units learn how to make their websites, applications, and digital content usable by everyone, including people…

  • Grackle Workspace (free accessibility checker)

    Grackle Workspace is a suite of extensions to Google Docs, Google Slides, and Google Sheets. When added, each extension automatically checks for accessibility issues and guides users through correcting them.

Endpoint computing

  • Backup (Bucky Backup)

    A state of the art, flexible and customizable computer backup and recovery tool.

  • Computer labs (InfoLabs)

    The UW–‍Madison InfoLabs offers several general access computer labs and equipment loaning locations conveniently located across campus.

  • Computer lending program

    The DoIT Help Desk provides semester-long laptop and week-long hot spot modem loans to eligible faculty, staff, and students.

  • Departmental tech support

    Provides flexible, reliable, cost-effective, high-quality enterprise technology support. Assists with technical support and provides management and security of end-user devices, applications, and related technology.

  • Digital Publishing & Printing

    Digital Publishing and Printing Services (DPPS) can print any item you need from a wide variety of booklets, brochures, forms, envelopes, cards, flyers, posters, tickets, letterheads, newsletters, business cards, custom textbooks (saddle…

  • Electronics recycling

    Recycle your old personally owned computing and electronics equipment at the DoIT Help Desk.

  • Endpoint management

    The DoIT Endpoint Management Service is a centrally-funded offering that provides departmental IT administrators delegated access to HCL BigFix or Omnissa Workspace ONE to configure, inventory, manage, and secure their unit’s endpoints.

  • Equipment checkout

    Check out laptops, iPads, cameras, audio equipment, and more free for up to three days at a time.

  • InfoLabs software

    Infolabs offer an extensive, standard selection of Windows and MacOS software for laptops and desktops. Additional software is available at select locations.

  • Microsoft 365 Copilot Chat

    Microsoft Copilot is a generative artificial intelligence (AI) chatbot that is freely available to all UW–‍Madison students, faculty and staff.

  • Pay-for-print (PaperCut) for departments

    Offering easy solutions for faculty, staff and departments to track and manage printing in your department, computer lab or office.

  • Printing

    There are numerous printing options available on campus, depending on your role or the quantity and the materials that you need to print.

  • Printing for students

    Everything a student needs for printing at UW–‍Madison.

  • Repair

    The DoIT Help Desk offers free software services such as virus detection and removal and operating system re-installs. In addition, if you have a departmentally owned Apple or Dell computer that is…

  • SharePoint Online

    SharePoint in Microsoft 365 provides the content services for all files in Microsoft 365, including files stored and shared within Teams, Groups, and Outlook. SharePoint manages files (including permissions management), and powers…

  • Software

    No-charge software through our Campus Software Library.

  • Windows OS Deployment (OSD) Service

    The DoIT Departmental Support Windows Operating System Deployment (OSD) Service is a flexible, cost-effective solution that UW–‍Madison departments may use to deploy Windows and commonly installed applications to departmentally owned systems.

Infrastructure

  • Amazon Web Services

    Amazon Web Services (AWS) is a cloud computing platform that specializes in Infrastructure as a Service (IaaS) and Platform as a Service (PaaS).

  • Backup (Bucky Backup)

    A state of the art, flexible and customizable computer backup and recovery tool.

  • Campus cloud infrastructure (CCI)

    Offering self-provisioning, daily billing, and scalable infrastructure to meet your needs.

  • Data Center

    DoIT’s data centers support critical services across the UW–‍Madison campus network, maintaining high standards for security, access control, and reliability.

  • Domain Name System

    Domain Name System (DNS) converts friendly names (i.e. www.wisc.edu) into IP addresses to enable easier interconnection on the internet. We host wisc.edu and several other domains on behalf of UW schools, colleges…

  • Dynamic Host Configuration Protocol

    Dynamic Host Configuration Protocol (DHCP) service allows a host (PC, laptop, etc.) to dynamically connect to a UW network and automatically obtain a valid IP address, as well as other configuration parameters,…

  • Firewall

    UW–‍Madison purchased the Palo Alto virtual firewall service with (Panorama) web interface to configure each firewall.

  • Google Cloud Platform

    Last updated: Google Cloud Platform (GCP)  is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW–‍Madison faculty, staff, and departments. These offerings focus on Infrastructure…

  • Load Balancing

    Citrix Netscaler is used to distribute or load balance service requests from a single (internet) public-facing IP address to a cluster of servers for service-request processing.

  • Microsoft Azure

    Microsoft Azure is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW–‍Madison faculty, staff and departments. These offerings focus on Infrastructure as a Service (IaaS)…

  • MS SQL database hosting

    DoIT’s Microsoft Database Hosting Team provides a wide range of Microsoft SQL Server (MSSQL) database consulting and hosting options for your application.

  • Network electronics UPS backup power

    Uninterruptible Power Supplies (UPS) to support DoIT network electronics for departments that would like to install UPS equipment in their building’s wiring closets.

  • Network Time Protocol

    Network Time Protocol (NTP) is a protocol designed to time-synchronize a network of machines. NTP runs on User Datagram Protocol (UDP), which, in turns, runs on IP. NTP appliances are used for this…

  • Oracle database hosting

    DoIT can host, and help you develop a cost-effective database for your application.

  • Server administration

    Provides applications and systems architecture, design, engineering, and administration services to campus constituents with enterprise requirements. In addition to technical expertise, enterprise system administration provides on-call support, monitoring and event management, 24/7…

  • Server hosting

    The Cloud Computing Infrastructure (CCI) initiative offers shared, scalable virtual server hosting to campus.

  • Shared tools

    The Shared Tools team manages an on-premise GitLab instance (git.doit.wisc.edu) for UW–‍Madison under a GitLab for Campuses license.

  • Static IPs

    Departments can request permanent IP addresses to securely and remotely access a restricted network on campus.

  • Storage (Block)

    Create extra storage that looks just like another hard drive to your server, and pay only for the storage you use.

  • Storage (file)

    Easy to access, organize, manage and share your department’s data in a single online location.

  • Storage (Object/S3)

    DoIT is offering on-premise object storage utilizing the S3 protocol. S3 is an industry standard object storage service that offers industry-leading scalability, data availability, security, and performance.

  • Wireless (eduroam)

    Allowing students, researchers and staff from participating institutions to obtain wireless internet access across the UW–‍Madison campus.

  • Wireless (UWNet)

    The UW–‍Madison wireless network service providing users with fast and convenient online access.

  • Wireline Network Access

    Wired Campus Network Services encompasses all network infrastructure and internet access that supports the Campus Network, as well as select (leased/owned) off-campus facilities.

IT professional services

  • Accessibility services

    The Center for User Experience provides digital accessibility services to help UW–‍Madison schools, departments, colleges, and units learn how to make their websites, applications, and digital content usable by everyone, including people…

  • Application development

    DoIT can help you develop apps for administrative, teaching, learning, research, and mobile applications.

  • Business analysis

    Shaping a vision for organizational improvement into a definition of a feasible project to meet clear objectives, business analysts help define projects, develop business cases and elicit requirements. They also analyze and…

  • Help Desk

    The Help Desk provides free tech support and troubleshooting help with your computing needs by phone, email, chat or in-person at 1210 W. Dayton Street. Use the Dayton Street entrance and the…

  • Mobile application development

    DoIT can develop mobile apps for your academic, business, or research needs. Contact us to discuss your mobile app project.

  • Organizational change management

    Last updated: What can you expect when you add an Organizational Change Manager (OCM) from the Portfolio & Project Management Office to your project? A professional who is: We do this by:…

  • Project management

    The application of knowledge, skills, tools, and techniques to meet the project objectives. Project management professionals are available for projects on campus and within the Universities of Wisconsin.

  • Research Cyberinfrastructure Consulting

    Engage with an experienced, knowledgeable Research Cyberinfrastructure analyst from the Office of the CTO about your research project or proposal.

  • User Experience services

    The Center for User Experience offers user experience services to help UW–‍Madison schools, colleges, departments, and units create digital experiences that are user-friendly, accessible, and aligned with institutional goals.

Research

  • ASG-Cypress

    Save money, time, printing, and mailing costs by using ASG-Cypress to help create easily shareable online reports.

  • Center for High Throughput Computing

    CHTC supports a variety of scalable computing capabilities, including high-throughput computing (HTC), tightly-coupled computations (e.g. “MPI”), high-memory, and GPUs.

  • Electronic lab notebooks

    Electronic Lab Notebooks can be used to record and document the research process and to manage digital research data.

  • Globus

    Globus is a web-based platform for research that supports secure data sharing, big data transfers, data lifecycle automation and secure sharing with collaborators at other institutions.

  • Research Cyberinfrastructure Consulting

    Engage with an experienced, knowledgeable Research Cyberinfrastructure analyst from the Office of the CTO about your research project or proposal.

  • Research Object Storage (S3)

    Research Object Storage (S3) is an object file storage solution for eligible researchers and their research group members.  It is hosted on premise by UW–‍Madison and is not a public cloud application,…

  • Research storage (ResearchDrive)

    ResearchDrive provides secure, shareable, research storage space on the UW–‍Madison campus network for a variety of research purposes.

  • Surveys (Qualtrics)

    Easily create surveys, collect and store data, and produce reports.

  • Teaching & research application development

    The Teaching & Research Application Development service creates applications to meet teaching, learning, and research needs.

Security

  • 1Password

    1Password is a free-to-use, DoIT supported enterprise password manager that allows faculty, staff, and students to securely store, manage, and share credentials used for university purposes.

  • Antivirus software for personally owned devices

    Protect your computer by downloading free antivirus software.

  • Campus Active Directory services

    Enabling participating departments to take advantage of centralized NetID-based authentication, while allowing for delegated administration of local resources.

  • Cisco Secure Endpoint

    Cisco Secure Endpoint (formally Cisco AMP) is a powerful, centrally managed antivirus protection and monitoring tool.

  • CyberArk

    The CyberArk service provides password manager and Privilege Access Management (PAM) functionality and controls for users, accounts, processes, and systems at UW–‍Madison.

  • Data discovery (Spirion)

    A free tool to implement the risk reduction for departments including scanning files, emails and attachments, databases, and websites to locate restricted data, and helping secure it.

  • Duo multi-factor authentication (MFA)

    The Duo Multi-Factor Authentication (MFA) service provides secure access to all UW–‍Madison applications. Paired with the NetID login service, Duo MFA adds an extra layer of identity protection onto the NetID login.

  • Endpoint management

    The DoIT Endpoint Management Service is a centrally-funded offering that provides departmental IT administrators delegated access to HCL BigFix or Omnissa Workspace ONE to configure, inventory, manage, and secure their unit’s endpoints.

  • Event management and monitoring – IT

    Event Management and Monitoring service is responsible for the elevation of select monitored IT detected events into the Service Management system, WiscIT, from any event detector source.

  • Identity & Access Management Work Request

    The Identity and Access Management (IAM) Project Intake Request enables partners from throughout UW–‍Madison and UW-System to request the time, expertise, and existing services of the IAM Team for an upcoming project.

  • Managed Security Layer (MSL)

    The Managed Security Layer (MSL) service bundles centrally available endpoint management and security tools offered by UW–‍Madison and the Office of Cybersecurity into an affordable service that can assist UW departments to…

  • NetID login service

    Providing a simple and secure way to protect web resources by providing a means for users to authenticate online.

  • Roles & access management (Manifest)

    Manifest is an easy-to-use tool for managing access to resources for groups of people.

  • SecureBox

    SecureBox service provides a free-online file storage and collaboration service to store ePHI.  It is available for UW–‍Madison staff to share ePHI data with collaborators (internal and external to UW–‍Madison) when a…

  • Server Certificates ( SSL/TLS )

    SSL/TLS certificates allow secure communication between devices on the internet. They are used to encrypt data sent to and from websites, which helps to protect users’ privacy and build trust in the…

  • Vulnerability scanning

    The Office of Cybersecurity’s set of tools to perform security scans to reduce IT security risks and supplement existing security practices. Tools include self service options such as the Web Application Scanner.

  • WiscVPN (virtual private network)

    Easy to use, free software to secure your online session with a encrypted connection.

Teaching and learning

  • 12twenty

    12twenty is a survey administration tool used to administer the First Destination Survey and the Workplace Experience Survey for UW–‍Madison students. The outcome data analytics (ODA) tool within 12twenty is used to…

  • ASG-Cypress

    Save money, time, printing, and mailing costs by using ASG-Cypress to help create easily shareable online reports.

  • Ask a trainer – project support

    Get one-on-one help and advice learning the software used in your student project or assignment.

  • Atomic Assessments

    A quizzing tool used to create and deliver assignments that require more advanced features than the Canvas Quizzes.

  • Big Interview

    Big Interview is a mock interview training tool used by UW–‍Madison students and staff to prepare for interviews as well as practice and improve interview skills. Big Resume, a feature within Big…

  • Blue

    Blue is a digital course evaluation system which will be used at UW–‍Madison beginning in Fall 2025.

  • Canvas

    A learning management system (LMS) that features intuitive instructional workflows, improved collaboration, and the ability to integrate with many external tools.

  • DesignPLUS

    DesignPLUS is a group of three Canvas integrated tools that help rapidly build and style high-quality courses. These tools help make learning engaging and accessible for all students. Courses built using DesignPLUS…

  • Engage

    The eText reader provides integrated access to publisher eTexts via Canvas, as well as access to other publisher-provided tools and resources – typically at a fraction of the print cost.

  • Gradescope

    Gradescope is an assessment tool that allows instructors and graders the ability to quickly and efficiently provide feedback to students via dynamic rubrics and grouping of answers. It handles both physical and…

  • Handshake

    Handshake is a career services management system that connects students, employers, and career centers on a single platform. Customized profiles help students identify jobs and internships, connect directly with employers, and learn…

  • HelioCampus Assessment & Credentialing (HelioCampus AC)

    A cloud-based assessment management system that facilitates the collection and application of learning assessment data.

  • Honorlock

    Honorlock is an automated proctoring solution that helps instructors foster academic integrity when providing remote assessments to students.

  • Instructor engagement

    Programming and customized support to foster the use of research-supported, technology-enhanced teaching approaches.

  • IT pre-college outreach

    Providing training for high-tech IT-related careers, preparing high school students for competitive university admissions and study through hands-on training, mentoring, leadership development, community service, and internship opportunities.

  • Kaltura MediaSpace (video hosting)

    An easy-to-use interface for uploading, hosting and delivering media rich content, including instructional videos.

  • NameCoach

    NameCoach is a cloud-based service that allows students and instructors to record their name, in their own voice.

  • Online training (LinkedIn Learning)

    LinkedIn Learning provieds a full library of self-study software tutorials available anytime, anywhere. Formerly Lynda.com.

  • Piazza

    A student-driven question and answer service that instructors can use for their courses.

  • Pressbooks

    Pressbooks is a content authoring and hosting platform that faculty, staff and students can use to create eTexts.

  • Teaching & research application development

    The Teaching & Research Application Development service creates applications to meet teaching, learning, and research needs.

  • TidyUP

    TidyUP is a file clean up tool integrated in Canvas.

  • Top Hat

    A cloud-based student response system (SRS) that allows instructors to ask questions, take polls, give quizzes and receive feedback from your students during class.

  • Training for faculty and staff

    Faculty and staff have access to a variety of technology classes to stay current on software programs. Check out the opportunities available, including Authorized Agent Network Tool Suite (AANTS) training and many…

  • Training for students

    A variety of technology classes and custom training designed to meet the needs of faculty, students, staff, departments, and the public.

  • Turnitin

    Turnitin is a web-based assignment evaluation tool that can be used by both instructors and students at UW–‍Madison.

  • UDOIT

    The Universal Design Online Content Inspection Tool, or UDOIT (pronounced, “You Do It”), is a course accessibility checker integrated in Canvas.

Services by audience