University of Wisconsin–Madison

Service Category: IT professional services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services. Includes IT training, consulting/advisory services, business continuity/disaster recovery, enterprise architecture, portfolio/project management, and ITSM.

Help Desk

The Help Desk provides free tech support and troubleshooting help with your computing needs by phone, email, chat or in-person at 1210 W. Dayton Street. Use the Dayton Street entrance and the Help Desk is located through the first doorway to the right.

Business analysis

Shaping a vision for organizational improvement into a definition of a feasible project to meet clear objectives, business analysts help define projects, develop business cases and elicit requirements. They also analyze and improve business processes, assist with IT Governance proposals and support RFP processes.

Project management

The application of knowledge, skills, tools, and techniques to meet the project objectives. Project management professionals are available for projects on campus and within the Universities of Wisconsin.

Application development

DoIT can help you develop apps for administrative, teaching, learning, research, and mobile applications.

Organizational change management

Last updated: What can you expect when you add an Organizational Change Manager (OCM) from the Portfolio & Project Management Office to your project? A professional who is: We do this by: Measuring adoption and adjusting strategies as needed Benefits Getting started What can we do for you? Please share a brief description of your …

Accessibility services

The Center for User Experience provides digital accessibility services to help UW–‍Madison schools, departments, colleges, and units learn how to make their websites, applications, and digital content usable by everyone, including people with disabilities.

User Experience services

The Center for User Experience offers user experience services to help UW–‍Madison schools, colleges, departments, and units create digital experiences that are user-friendly, accessible, and aligned with institutional goals.