University of Wisconsin–Madison

Service Category: Endpoint computing

Services that enable community members to do their day-to-day work, including providing access to enterprise services. Includes network access, user file storage, end-point computing backup solutions, desktop virtualization, computer labs, and printing.

Printing

There are numerous printing options available on campus, depending on your role or the quantity and the materials that you need to print.

Computer labs (InfoLabs)

The UW–‍Madison InfoLabs offers several general access computer labs and equipment loaning locations conveniently located across campus.

Departmental tech support

Provides flexible, reliable, cost-effective, high-quality enterprise technology support. Assists with technical support and provides management and security of end-user devices, applications, and related technology.

Repair

The DoIT Help Desk offers free software services such as virus detection and removal and operating system re-installs. In addition, if you have a departmentally owned Apple or Dell computer that is in need of a hardware repair, we can facilitate a repair to one of our contract repair service vendors who are Dell and Apple warranty certified.

Windows OS Deployment (OSD) Service

The DoIT Departmental Support Windows Operating System Deployment (OSD) Service is a flexible, cost-effective solution that UW–‍Madison departments may use to deploy Windows and commonly installed applications to departmentally owned systems.

SharePoint Online

SharePoint in Microsoft 365 provides the content services for all files in Microsoft 365, including files stored and shared within Teams, Groups, and Outlook. SharePoint manages files (including permissions management), and powers content collaboration across the Microsoft 365 suite of services. SharePoint enables sites, portals, news, pages, lists, and a platform for business apps.

Microsoft 365 Copilot Chat

Microsoft Copilot is a generative artificial intelligence (AI) chatbot that is freely available to all UW–‍Madison students, faculty and staff.