Server administration

Provides applications and systems architecture, design, engineering, and administration services to campus constituents with enterprise requirements.

In addition to technical expertise, enterprise system administration provides on-call support, monitoring and event management, 24/7 operations, incident response, and comprehensive IT service management.

Benefits

• Server operating system patching
• Vulnerability management
• Malware protection
• Server backups
• Server monitoring, performance metrics and observability
• Server log management
• Server and network firewall rules management
• After-hours incident and outage support
  • Systems and Network Control Center (SNCC) staff are available 24×7 to triage incidents and outages
  • SE-Linux and SE-Windows teams have on-call support for responding 24×7 to incidents with outages
• Systems architecture, design, engineering, and administration services

We focus on server infrastructure so that you can focus on what’s unique to you and your department.

Requirements

• Available to departments for Linux and Windows server operating systems

Terms of use

Please see KnowledgeBase document #13664, Systems Engineering Support Terms of Service

Options

• Server system administration
• Managed server security (OS patching, anti-malware, backup, and monitoring)